Front Line Team Members
Front Line Team Members Learning Path
Front Line Workers: Preparing for Management Skills
Front Line Workers: How to be a Team Member/Collaborate
Front Line Workers: Dealing with Difficult People
Front Line Workers: Basic Understanding of State Government
Front Line Workers: Customer Service
Front Line Workers: Organizational Skills
Front Line Workers: Communication (Written & Verbal)
Front Line Workers: Computer Literacy
Supervisors
Managers
Administrative
Administrative Services Roles Learning Path
Administrative and Office Support Skills: Organizational Skills
Administrative Skills: Phone Skills
Administrative Skills: Microsoft Products
Administrative Skills: Communication
Administrative Skills: Time Management
Business Skills
Business and Financial Roles Learning Path
Business and Financial Operations Skills: Analytical
Business and Financial Operations Skills: Project Management
Business Skills: Time Management
Business and Financial Operations Skills: Data Manipulation and Presentation
Business and Financial Operations Skills: Strategic Planning
Computer/Mathematical Roles
Social Services Skills
Community and Social Service Roles Learning Path
Community & Social Services Skills: Time Management
Community & Social Services Skills: Dealing with Difficult People/Conflict Resolution
Community & Social Services Skills: Emotional Intelligence
Community & Social Services Skills: Stress Management
Community & Social Services Skills: Self-Safety
Community & Social Services Skills: Communication
Community & Social Services Skills: Diversity and Accessibility, Cultural Awareness